We all rely on Amazon for something!
http://news.cnet.com/8301-30685_3-20056029-264.html
Amazing that Amazon’s cloud service for hosting could crash- and for so long too, but it has happened. At least they have been transparent on where the issue lies, but today with so many management tools in place, can’t they see this coming? Predictive technologies, when deployed effectively, like Prelert (www.prelert.com) for example, can help with ensuring that key and critical services stay up, but the company needs to accept that outages of this nature may occur. Security vendors have been selling “insurance” for years, maybe now is the time of the predictive and causality vendors to convince the Enterprise that avoidance is better than repair.
We as a vendor are hit by this outage, as I am sure are many other SMBs, but I don’t think we will be getting too many service credits!
-Sean
